Return Policy
Effective Date: August 05, 2025
Last Updated: August 05, 2025

At Brady’s Custom Arms, we take pride in the quality of our products and our compliance with federal firearm regulations.
Due to the nature of our business, certain items cannot be returned. Please review this Return Policy carefully before making a purchase.

1. Firearms and Ammunition

All sales of firearms, serialized parts, and ammunition are final.
Once a firearm is transferred to you via completion of ATF Form 4473 and a successful NICS background check,
it cannot be returned or exchanged unless required by law.

2. Accessories and Non-Serialized Items

Non-serialized accessories (such as optics, holsters, and parts) may be eligible for return within 15 days of delivery
if they are unused, in original packaging, and accompanied by proof of purchase.
A restocking fee of up to 15% may apply.

3. Defective or Damaged Items

If you receive a defective or damaged item, please contact us within 3 days of delivery.
We will work with you and the manufacturer to arrange a repair, replacement, or warranty claim.

4. Return Process

To request a return, please contact us at brady@bradyscustomarms.com with your order number,
item details, and reason for return. We will provide instructions if your return is approved.

5. Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
We recommend using a trackable and insured shipping method.

6. Unauthorized Returns

Items returned without prior authorization will not be accepted and may be sent back at the customer’s expense.

7. Contact Us

For questions about this Return Policy or to request a return, contact us:
Brady’s Custom Arms
Leesville, LA
Email: brady@bradyscustomarms.com
Additional Policies
Extended Business Policies
Effective Date: August 05, 2025
Last Updated: August 05, 2025

This document contains extended operational and compliance policies for Brady’s Custom Arms that supplement our Privacy Policy,
Terms of Service, Return Policy, and other existing policies. These rules help ensure legal compliance, customer safety, and efficient operations.

1. FFL Transfer Coordination Policy

- Any item shipped to Brady’s Custom Arms that requires a Federal Firearms License (FFL) transfer must be coordinated in advance.
- Shipments arriving without prior coordination will be refused or returned to the sender at the customer’s expense.
- All FFL transfers are conducted **by appointment only** — no exceptions.

2. Special Order and Drop-Ship Policy

- Special orders, including drop-shipped items, must be prepaid in full before order placement.
- Special order sales are final and non-refundable unless the product is defective or prohibited by law.
- Estimated delivery timelines are provided as a courtesy but are subject to manufacturer and distributor availability.

3. Storage Fee Policy

- Firearms not picked up within 30 days of completion of a transfer, purchase, or service will incur a storage fee of $5 per day.
- Firearms not claimed after 90 days may be considered abandoned and handled according to applicable law.

4. Training and Range Use Disclaimer

- Brady’s Custom Arms does not operate a public shooting range.
- Any firearm handling instruction is conducted in accordance with applicable laws and safety standards.
- Customers are solely responsible for safe use of firearms after purchase or transfer.

5. Digital Communication Policy

- By providing your email or phone number, you consent to receive communications from Brady’s Custom Arms related to your orders,
account, and relevant product information.
- You may opt out of marketing emails at any time, but operational emails regarding orders and legal matters cannot be opted out.

6. Contact Us

For any questions regarding these extended policies, please contact:
Brady’s Custom Arms
Leesville, LA
Email: brady@bradyscustomarms.com